Account Executive / Senior Account Executive

Are you passionate about digital, a confident multi-tasker and an all-round people person?

Are you looking for a role where you can experience the full marketing funnel from developing campaign strategies, creating the assets, and then activating them through performance channels?

As one of the North West’s fastest growing agencies and made up from some of the finest talent in the industry, we are looking for an Account Executive or Senior Account Executive to join our vibrant agency and be part of our award-winning team supporting across multiple clients.

Join our talented team

As part of our Client Services team, you’ll act as a central point of contact across our development, performance, creative and design teams to plan and deliver against a variety of workstreams across our wide variety of brand partners.

Working closely with Account Managers and Directors, you will have a wide range of projects, clients, and responsibilities to get stuck into; whilst also gaining the opportunity to independently lead your own projects and workstreams as part of a fast-paced, challenging and fun team.

Your day to day

Working within our Client Services department, you can expect to:

• Meet and liaise with clients to discuss and identify their requirements, ensuring all actions are followed up and completed on time
• Work with agency colleagues to pull campaign plans together that meet the client’s brief and budget requirements
• Lead individual aspects of larger client campaigns whilst also having the opportunity to independently drive your own workstreams
• Present (alongside agency colleagues) campaign ideas, deliverables, amended work, budgets and statuses to clients & internal staff
• Work closely with account managers to brief media, creative and research staff, acting as the central point of contact between the client and agency in effective, on time delivery of work
• Ensure that communication is effective, and clients are kept up to date by producing contact reports, following up on agency actions & feeding into regular status updates
• Act as an initial point of contact for ad-hoc client requests
• Support content & development teams in website content population
• Lead smaller projects and feed into larger campaigns
• Run regular reports to help with wider financial reporting, management of the agency and our clients

An ideal candidate would show:

• Excellent attention to detail, written and verbal communication skills
• The ability to earn respect quickly from clients and colleagues alike

You may have:

• Some relevant work experience already
• An understanding and appreciation of creative or digital/performance marketing and website development

Your rewards

As well as a competitive salary, you will receive:

• 24 days holiday plus 3 days over Christmas
• 6 life balance days (a half day each month to do whatever you want)
• An additional holiday for each year of service, up to a total of 5 extra days
• Early finish on a Friday
• The option to buy an extra week’s holiday annually
• Private health insurance which covers pre-existing conditions, cancer care and gives cashback for routine optical and dental treatments
• Life assurance
• Pension scheme
• Enhanced maternity and paternity pay
• Half yearly profit share bonus (non-CS roles), Quarterly bonus (CS roles)
• £1000 for a referring a new hire.

And we offer:

• Hybrid working and flexibility across our Manchester and Leeds offices
• Access to a personal trainer/nutritionist, free fruit, and breakfast
• Mental health support and access to professional therapists through ‘Spill’
• Twice yearly peer feedback and performance reviews tailored personal development plans and objectives.
• Access to industry-accredited professional qualifications through our IPA membership
• Employee voice, we consult our people on matters affecting them and encourage participation in surveys, our suggestions box, and employee awards.
• A social buddy, monthly agency socials, and events put on by our culture committee.
• Monthly Lunch and Learn events, to gain more understanding of different facets of agency life.
• All supported by a culture driven by great work, team collaboration, passion, honesty, and mutual respect for everyone.

Our commitment to Diversity, Equity & Inclusion

We had always thought our business was open and inclusive. Afterall, one of our values is “Everyone matters”. We hammer home the behaviour of treating everyone with respect, seeing things from the other person’s perspective, understanding that everyone has different values, responsibilities, concerns, families.

But when you delve a little deeper into Diversity, Equity and Inclusion, this value is a great place to start but it involves so much more.

Here at TrunkBBI, we naturally welcome difference. It’s what gives us strength as a business, the wide breadth of experience, capabilities, and perspectives. And any creative business knows that the best ideas don’t come from just one place. Diversity is important, but we feel what makes the real difference is inclusivity, or the act of helping people feel valued and enabled regardless of their differences.

We have really then only just begun our diversity and inclusivity journey. We started by ensuring everyone has mandatory training to help people understand what it means to be inclusive. We’ve set up a panel of people within the business to champion difference and we have ambassadors who are gaining their IPA D, E & I certifications. We continue to learn and evolve, and realise that this is not a quick win, or a ‘one and done’.

We are adapting our practices, offering home working, flexibility around start times, offer monthly life-balance days, offer access to mental health professionals, assess our working spaces to accommodate brilliant neurodivergent minds. And will continue to evolve to enable the difference around us.

Please note that interviews for this role will not start until the New Year Jan/Feb 2024.

If you want to join our great team, please send an email and your CV to careers@trunkbbi.com